Principal Care Management (PCM) & New CPT Codes

Principal care management (PCM) is a model designed for patients dealing with a single chronic disease lasting three months or more. This approach is specifically tailored for individuals who have recently been hospitalized, face acute risks of death, exacerbation, functional decline, or have management needs deemed "unusually complex due to comorbidities."


In PCM, the healthcare provider plays a crucial role in swiftly stabilizing the patient's condition, aiming for a timely return to their primary care provider. A qualified professional is typically involved in creating a personalized care plan, which includes an assessment of whether adjustments are necessary. These adjustments are integral to the reimbursement guidelines, as qualifying conditions are those requiring frequent modifications.


Following the formulation of the care plan, the healthcare staff, supervised by a physician or qualified professional, implements it. This implementation involves thorough monitoring and management of the patient's condition.


Requirements for Principal Care Management


Before delving into the various codes associated with Principal Care Management (PCM), it's crucial to understand the eligibility criteria for patients seeking PCM services. The following prerequisites determine the qualification for PCM programs:


  1. One Complex Chronic Condition: The patient must have a "complex chronic condition" persisting for a minimum of three months, which becomes the focal point of the care plan.

  2. Severity of the Condition: The condition should be "of sufficient severity," posing a risk of hospitalization or having been the cause of a recent hospitalization.

  3. Development or Revision of Care Plan: The patient's condition must necessitate the "development or revision" of a disease-specific care plan.

  4. Frequent Adjustments and Complexity: The condition should demand "frequent adjustments" in the medication regimen, and/or the management of the condition must be "unusually complex due to comorbidities."


Understanding and meeting these requirements are pivotal in determining eligibility for participation in Principal Care Management programs.


Principal Care Management CPT Codes 


CPT 99424


This is like an upgraded version of what was called G2064 before. It covers the first 30 minutes of Principal Care Management (PCM) services given each month to create a specific plan for treating a particular illness. A doctor or a qualified healthcare professional can bill for this service. So, if you see CPT Code 99424 on your medical bill, it means the doctor or healthcare pro spent the initial half-hour working on your personalized treatment plan.


CPT 99425


CPT Code 99425 is about each extra half-hour given by a doctor or qualified healthcare professional every month. This includes making ongoing changes to the care plan. These changes aren't just for principal care management; they can also be included in the procedure. Doctors or qualified healthcare professionals can bill for this service if you see CPT Code 99425 on your medical bill. It means the doctor or healthcare pro spent an additional 30 minutes updating and adjusting your care plan.


CPT 99426


CPT Code 99426 is about the initial half-hour of Principal Care Management (PCM) clinical staff time. This time is spent by the clinical staff, like nurses or assistants, under the watch of a doctor or qualified healthcare professional. If you see CPT Code 99426 on your bill, it means the clinical staff, under the guidance of a doctor or healthcare pro, spent the first 30 minutes working on your care plan.


CPT 99427

CPT Code 99427 includes every extra half-hour of Principal Care Management (PCM) clinical staff time. This time is spent by clinical staff, like nurses or assistants, under the guidance of a doctor or qualified healthcare professional. If you see CPT Code 99427 on your bill, it means the clinical staff, under the supervision of a doctor or healthcare pro, spent an additional 30 minutes working on your care plan.


Billing for Principal Care Management


When doctors bill for Principal Care Management (PCM), there are some rules to follow. Unlike Chronic Care Management (CCM), where billing requires 20 minutes, for PCM, it's 30 minutes. When you send a bill for PCM, make sure to include these five things:


  1. The special code (CPT code) for the program.

  2. Codes (ICD-10) for the condition you're taking care of.

  3. Where the care happened (place of service).

  4. The day you provided the care (date of service).

  5. Your special identification number for healthcare (National Provider Identifier or NPI).


The Principal Care Management model gives providers a chance to make patient care better and let more people get the care they need. This guide helps providers bill for PCM services correctly and avoid problems with billing and reimbursement.


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HealthArc is your trusted choice for improving remote monitoring, patient engagement, care coordination, and patient outcomes via digital health platforms, clinical software, FDA approved devices, cellular devices and more. Book a free demo to find out how our software works to achieve your healthcare organization’s principal care management goals.


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