Remote Therapeutic Monitoring Software: How to Choose the Right Platform for Your Practice

 

Remote Therapeutic Monitoring Software: How to Choose the Right Platform for Your Practice

Introduction

Remote Therapeutic Monitoring (RTM) is transforming how providers support patients recovering from chronic or post-acute conditions. With CMS introducing dedicated RTM CPT codes (98975-98978) and expanding digital reimbursement coverage, clinics are now turning to RTM software to automate tracking, communication, and billing.

Choosing the right platform, however, requires balancing compliance, usability, and ROI. This guide breaks down how RTM software works, the features that matter most, and how platforms like HealthArc can streamline both clinical and financial workflows.

What Is Remote Therapeutic Monitoring Software?

RTM software enables clinicians to monitor patient progress remotely using data captured from devices or self-reported metrics. While Remote Patient Monitoring (RPM) focuses on physiological data like blood pressure or oxygen levels, RTM measures non-physiological parameters such as pain scores, mobility, and adherence to therapy.

Through RTM platforms, providers can:

  • Record and track patient-reported outcomes

  • Review activity logs and exercise adherence

  • Communicate via secure messaging or video

  • Automatically document encounters for CPT billing

Read how RTM and RPM differ in use cases and reimbursement to plan a hybrid model.

Key Features to Look For in RTM Software

  1. EHR and RPM Integration
     The best platforms sync directly with your EMR or RPM system to consolidate patient data and prevent duplication.

     Learn how integration drives efficiency in HealthArc’s RPM Software Guide.

  2. Automated CPT Documentation
     Accurate coding for 98975 (setup), 98976/98977 (device data), and 98980/98981 (management) ensures providers get reimbursed for each covered interaction.

  3. Device-Agnostic Architecture
     Since RTM can involve musculoskeletal sensors, inhaler trackers, or mobile apps, choose software that’s flexible enough to onboard new technologies without custom development.

  4. HIPAA Compliance & Data Security
     RTM platforms must meet HIPAA’s Security Rule for encryption, user authentication, and audit trails. (HHS.gov – HIPAA Guidelines)

  5. Analytics & Reporting Tools
     Dashboards tracking adherence, engagement, and outcomes support both value-based care reporting and ROI measurement.

RTM Pricing Models and ROI Insights

RTM pricing usually follows one of two structures:

  • SaaS Subscription Model: A per-provider or per-patient monthly fee, suitable for small and mid-size clinics.

  • Full-Service Model: Includes patient onboarding, billing, and support, ideal for large or multi-location groups.

Average RTM reimbursement (per patient/month) can range from $50–$120, depending on frequency and complexity. With automation, clinics typically see ROI within 2–3 billing cycles through improved compliance and reduced manual time.

See related insights in Remote Patient Monitoring Pricing Models.

Compliance and Government Reference

RTM is a Medicare-recognized service under CMS’s “Care Management” framework. The U.S. Centers for Medicare & Medicaid Services (CMS) provide annual guidance and reimbursement details for codes 98975–98978 on CMS.gov.

For telehealth policy and digital-health updates, clinicians can also refer to Telehealth.HHS.gov — the official federal resource for digital-care rules, coverage, and technology standards.

Why HealthArc?

HealthArc’s RTM solution integrates seamlessly with its Remote Patient Monitoring and Care Management modules, enabling providers to:

  • Track both physiological and therapeutic data in one dashboard

  • Automate RTM documentation and CPT code capture

  • Monitor patient adherence through mobile or sensor data

  • Access real-time analytics for clinical and financial performance

The platform simplifies reimbursement, improves patient engagement, and helps practices build scalable digital-health programs.

Explore HealthArc’s Remote Therapeutic Monitoring Solution to see pricing and demo options.

Conclusion

Choosing the right Remote Therapeutic Monitoring software can directly impact clinical quality, patient satisfaction, and revenue. By prioritizing compliance, integration, and analytics, healthcare organizations can unlock both better outcomes and sustainable ROI.

For the latest policy updates, always consult CMS.gov and Telehealth.HHS.gov — and for unified RTM and RPM solutions, visit HealthArc.io.

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